These Terms & Conditions (“Terms”) govern your use of https://divagirls.uk/ (the “Website”) and any purchases you make from Diva Girls (“we”, “us”, “our”). By using our Website or placing an order, you agree to these Terms.
1) About us
Business name: Diva Girls
Address: 31, 57 st N7, 5th Settlement, Cairo, Egypt
Email: info@divagirls.uk
Phone: +201022188661
2) Eligibility and use of the Website
By using this Website, you confirm that you are legally capable of entering into a binding contract in your country of residence. You agree to use the Website lawfully and not to misuse it (including attempting to access systems without authorization, introducing malware, or disrupting the Website).
3) Product information
We try to display product information (including descriptions, sizing, and colors) as accurately as possible. However, colors may vary depending on your device screen settings, and minor variations can occur.
We may update product information, availability, and pricing at any time without notice.
4) Prices and currency
Prices are shown on the Website at the time you place your order. Any applicable delivery charges will be shown during checkout before you confirm your purchase.
If we discover an obvious pricing or product description error, we may cancel the order and refund you, or contact you to confirm whether you wish to continue with the corrected information.
5) Orders
When you place an order, you are making an offer to purchase products. Your order is confirmed only when we accept it (for example, when you receive an order confirmation/dispatch confirmation email, or when we begin processing/dispatching the order).
We reserve the right to refuse or cancel any order, including (without limitation) where a product is out of stock, where there is a suspected fraud risk, or where we cannot verify order details.
6) Payment
Payment must be made in full at checkout (or according to the payment option offered on the Website, if any). You agree to provide current, complete, and accurate billing and contact information.
We do not store full payment card details on our servers.
7) Delivery
Delivery times and costs (if any) will be shown at checkout or provided to you after ordering. Delivery dates are estimates and are not guaranteed. Delays can occur due to factors outside our control (for example, courier delays, customs, weather, or incorrect address details).
You are responsible for providing a complete and accurate delivery address and contact details. If an order is returned to us due to incorrect details or failed delivery attempts, additional delivery charges may apply to resend the order.
8) Returns and refunds
Our Returns & Refunds Policy explains how returns, exchanges, and refunds work. By placing an order, you agree to our Returns & Refunds Policy.
If there is any conflict between these Terms and the Returns & Refunds Policy, the Returns & Refunds Policy will apply for returns/refunds matters.
9) User accounts (if applicable)
If you create an account on our Website, you are responsible for keeping your login details confidential and for all activity under your account. Please notify us immediately if you believe your account has been accessed without your permission.
We may suspend or terminate accounts that we believe are being used unlawfully, fraudulently, or in breach of these Terms.
10) Promotions and discount codes
Discount codes and promotions (if offered) may be subject to additional terms, including expiry dates and product exclusions. Unless stated otherwise, discount codes cannot be combined and may be limited to one use per customer/order.
11) Intellectual property
All content on this Website (including text, images, logos, product photos, design, and graphics) is owned by or licensed to Diva Girls and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without our prior written permission.
12) Reviews and user content
If you submit reviews, comments, photos, or other content, you confirm you own the rights to what you submit and that it does not violate any law or third-party rights. We may remove content that we believe is inappropriate, unlawful, or misleading.
By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce it for Website and marketing purposes (for example, showing reviews on product pages). If you want a specific review or image removed, contact us.
13) Limitation of liability
To the fullest extent permitted by law, Diva Girls will not be liable for indirect, incidental, special, or consequential damages (including loss of profits, revenue, data, or goodwill) arising from your use of the Website or from products purchased through it.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
14) Warranty disclaimer
The Website is provided “as is” and “as available”. We do not guarantee that the Website will be uninterrupted, secure, or error-free, or that any defects will be corrected.
15) Privacy
Your use of the Website is also governed by our Privacy Policy.
16) Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date above. Continued use of the Website after changes means you accept the updated Terms.
17) Governing law
These Terms are governed by the laws applicable in the country where our business operates, unless mandatory consumer protection laws in your country require otherwise. Any disputes will be handled by the competent courts in that jurisdiction.
18) Contact us
If you have any questions about these Terms, contact us at info@divagirls.uk.